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Lead generation
As the sales manager Blake tells his team in the film Glengarry Glenross, “These are the new leads. These are the Glengarry leads. And to you they’re gold.” But can outsourced lead generation deliver...
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First outsourcing steps
In March, the news emerged that Emergency 999 telephone call centres would be outsourced by police and fire stations throughout the UK, as a drive towards involving the private sector in the delivery...
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Process Mapping – Free consultation
Understanding your business’ processes; their component parts and cost to the company is an essential tool to achieve operational efficiency. Nick Hawkes, Sales and Marketing Director of DDC OS...
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The latest trends in outsourcing
Customers are increasingly using outsourcers not simply to reduce costs, but also to contribute knowledge, innovation and productivity, according to the latest reports from the BPO sector. The need to...
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5 reasons to outsource your business processes
In the past, companies might have overlooked Business Process Outsourcing (BPO) because of a lack of understanding of the possibilities and companies’ limited requirements. However, due to...
View Article5 reasons to digitise your documents
With paperless offices increasingly becoming a reality many companies still aren’t taking advantage of the benefits that reducing their dependency on paper has. Although total elimination of paper...
View Article5 Reasons to Outsource
Over the years it has been proven that outsourcing can be a useful business tool. It is seen as a viable solution for many operational issues in companies of all shapes and sizes. Here are our top 5...
View ArticleDDC OS in the Charity Sector
The Charity Sector is currently facing a number of challenges across the board, and probably the most significant challenge is the ever-changing economic environment. Decline in the UK economy has...
View ArticleDDC OS and Financial Services
The UK’s financial services sector is enjoying its strongest run of growth since 2007, with activity rising across all customer categories and profitability bouncing back. With competition one of the...
View ArticleBusiness Process Outsourcing or Knowledge Process Outsourcing?
As the growth of Knowledge Process Outsourcing (KPO) continues, distinguishing it from Business Process Outsourcing (BPO) becomes more important. Though in essence both have the same objective, which...
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